Frequently Asked Questions

Which bracelets are compatible with the Italian Charms?

All of our charm links are compatible with 9mm Charm bracelets. So you can rest assured they can be added to your existing bracelets with ease!

Do you offer free shipping?

Yes, we provide free standard shipping on all orders in the UK. For International shipping, there will be shipping cost which will be shown at the checkout.

When will my Charms be shipped?

We aim to dispatch orders every working day with standard shipping. Please allow 2-4 working days from your order date. International shipping will take longer.

What is your refund policy?

If you're not completely satisfied with your purchase, you can return it or we can offer a replacement. Please ensure the item is unused and in its original packaging.

Where are we based?

We are a UK-Based company. Due to this, we are able to provide free shipping anywhere in the UK!

Country/region

Frequently Asked Questions